Operations Manager

Step into a role where leadership meets innovation. As Qogent's Operations Manager, you're the key to operational excellence, guiding our team to make education accessible and transforming challenges into opportunities for growth.

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As the Operations Manager at Qogent, you're the driving force behind our operational excellence and innovation. Your leadership ensures smooth operations, aligns with our goals, and fosters a culture of productivity and discipline. You turn challenges into opportunities, setting benchmarks for customer satisfaction and efficiency. Your vision for expansion shapes Qogent's future, making education accessible for students worldwide.

About Qogent

Qogent is a fantastic opportunity to join a company that is still small but growing thoughtfully with just over 20 people. As you contribute to our mission, you will help thousands of students reach their goal of higher studies abroad on a day to day basis.
Why Qogent? Qogent has a big mission and even bigger opportunity: to empower talented but under privileged students, with an opportunity to pursue their dream careers abroad. We’re off to a great start. Every month, more than 100,000 students utilize our platforms and achieve greater goals with Qogent. But, we’re not stopping there. Our team of peers is growing rapidly and we’re tackling new challenges daily. Join us.
Job Location: Remote OR Hubli, Karnataka


  • Responsible for Planning, Organizing and Managing overall Business Operations of Qogent, of all platforms.
  • Oversee smooth and timely delivery of all Orders and Services
  • Manage the team's Productivity, Discipline and Performance
  • Help direct reports prioritize and manage their work, including owning goals for key metrics like Customer Satisfaction.
  • Work closely with the Executive Management for implementation of projects and operational expansion plans
  • Handle Customer Escalations and Effectively Resolve Issues
  • Oversee Recruitment for Qogent - Screening, interviewing, testing and finalization of candidates
  • Oversee Induction and Orientation of new employees


  • More than 2 years of people management experience or 6+ months working at Qogent.
  • Impeccable customer skills: communication, empathy, integrity.
  • A passion for coaching and developing support talent.
  • A love of building teams and processes for long-lasting success.

Nice to have

  • Experience of working in an Education Consultation Firm.
  • An educational degree related to Management.
Does the above sound like it might be you? Then we’d love to hear from you. Our goal is to provide a hiring and working experience in which all people know they are equally respected and valued. So whatever it is that makes you unique—your gender identity or expression, sexual orientation, religion, ethnicity, age, citizenship, educational background, socioeconomic status—we value it, and we’d love to see what you might add to our team.