Qogent

Last updated: April 17, 2025

1. Agreement to Terms

By accessing or using Qogent's website (qogent.in) and services, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access our services.

2. Description of Services

Qogent provides:

Educational consulting services
University application assistance
Document preparation and review
Visa application guidance
Career counseling
AI-powered chat support
Educational resources and tools
University recommendations
Application tracking services
Interview preparation

3. User Accounts

When creating an account, you must:

Provide accurate and complete information
Maintain the security of your account credentials
Promptly update any changes to your information
Accept responsibility for all activities under your account
Not share your account credentials
Notify us of any unauthorized access

4. User Responsibilities

You agree to:

Provide accurate and truthful information
Maintain confidentiality of your credentials
Not misuse our services
Comply with all applicable laws
Not engage in fraudulent activities
Not interfere with service operation
Not attempt to access unauthorized areas
Not use automated systems without permission
Respect intellectual property rights
Not share confidential information

5. Service Fees and Payment

Payment terms include:

All fees are in Indian Rupees unless specified otherwise
Payment is required before service delivery
Fees are non-refundable unless specified
We may modify fees with notice
Late payments may incur additional charges
Taxes are additional where applicable

6. Refund Policy

Our refund policy states:

Service cancellation within 48 hours: Full refund
After service commencement: No refund
Unused service credits: Valid for 12 months
Processing time: 7-14 business days
Special circumstances: Evaluated case by case

7. Intellectual Property

All content on our website and services, including but not limited to:

Text, graphics, logos, and images
Software and technology
University data and information
Educational resources
Marketing materials
User interface elements

are the property of Qogent or its licensors and are protected by intellectual property laws.

8. User Content

Regarding content you submit:

You retain ownership of your content
You grant us license to use your content
We may use testimonials and success stories
We may remove inappropriate content
You are responsible for your content
We do not endorse user content

9. Confidentiality

We maintain strict confidentiality of:

Personal information
Application materials
Financial information
Academic records
Communication records
Service usage details

10. Limitation of Liability

Qogent and its affiliates shall not be liable for:

University admission decisions
Visa application outcomes
Third-party actions
Service interruptions
Data loss or breach
Indirect or consequential damages
Technical malfunctions
Force majeure events

11. Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, whether express or implied, including but not limited to:

Admission success guarantees
Service availability
Data accuracy
Fitness for purpose
Error-free operation
Third-party content

12. Service Modifications

We reserve the right to:

Modify or discontinue services
Change features or functionality
Update pricing
Limit service availability
Impose usage restrictions
Add or remove content

13. Termination

We may terminate or suspend access to our services:

For Terms of Service violations
For fraudulent activities
For non-payment
At our discretion
Upon user request

14. Dispute Resolution

In case of disputes:

Informal resolution attempt first
Mediation if necessary
Arbitration as last resort
Jurisdiction: Bangalore, India
Governing law: Indian law

15. Force Majeure

We are not liable for failures or delays due to:

Natural disasters
Government actions
Technical failures
Pandemic or health emergencies
Civil unrest
Other circumstances beyond our control

16. Changes to Terms

We may modify these terms:

With notice to users
Effective immediately for new users
With grace period for existing users
To comply with laws
To improve our services

17. Contact Information

For questions about these Terms:

Email: [email protected]
Address: Bangalore, India

Response Time: We aim to respond to all inquiries within 48 hours.